Welcome to My IHC Group

Coverage & Eligibility / Precertification

For Precertification and coverage & eligibility verification, please call the telephone number printed on the back of the insured’s ID Card.

Click here to view Explanation of Payment (EOP) for your patients

Submit Claims:

Ebix Health Administration Exchange has partnerships with more than 60 PPOs. To submit electronic claims to Ebix Health Administration Exchange you will need to know the PPO (if any) indicated on the front of the patient’s ID card.

PHCS, First Health, Beech Street, Interplan, Evolutions, Ohio Health Choice, InterWest, Multiplan, Nevada Preferred, or Universal: Submit your electronic claims to Emdeon with our payor ID of 86304, or to ENS or Availity with our payor ID of IAC01. Submit paper claims to the address shown on the card: Ebix Health Administration Exchange, PO Box 21456, Eagan, MN 55121-0456.

For all other PPOs: If you are a participating provider in the PPO indicated on the card, follow the instructions you have received from that PPO to submit electronic claims to them. Your PPO will then forward the claims to Ebix Health Administration Exchange.

If there is no PPO Network logo on the front of the card OR if you are not a participating provider: Submit your electronic claims to Emdeon with our payor ID of 86304, or to ENS or Availity with our payor ID of IAC01.

Dental providers: Send paper claims to Ebix Health Administration Exchange, PO Box 21456, Eagan, MN 55121-0456. We do not accept electronic dental claims.

For other questions, contact the telephone number on the insured's ID card.

Provider Questions

For Precertification and coverage & eligibility verification, please call the telephone number printed on the back of the insured’s ID Card.

If you have claims questions or need assistance logging into the website, please email ebix.claims@ebix-hae.com.