Welcome Providers

Many insurance questions can arise when patients receive medical services. At IHC Health Solutions, we are here to support you with accurate and timely service.

Coverage & Eligibility / Precertification

For Precertification and coverage & eligibility verification, please call the telephone number printed on the back of the insured’s ID Card.

Click here to view Explanation of Payment (EOP) for your patients

 

Submit Claims:

IHC Health Solutions has partnerships with more than 60 PPOs. To submit electronic claims to IHC Health Solutions you will need to know the PPO (if any) indicated on the front of the patient’s ID card.

PHCS, First Health, Beech Street, Interplan, Evolutions, Ohio Health Choice, InterWest, Multiplan, Nevada Preferred, or Universal: Submit your electronic claims to Emdeon with our payor ID of 86304, or to ENS or Availity with our payor ID of IAC01. Submit paper claims to the address shown on the card: IHC Health Solutions, PO Box 21456, Eagan, MN 55121-0456. Should you require further assistance, please call us at 815-316-6710.

For all other PPOs: If you are a participating provider in the PPO indicated on the card, follow the instructions you have received from that PPO to submit electronic claims to them. Your PPO will then forward the claims to IHC Health Solutions

If there is no PPO Network logo on the front of the card OR if you are not a participating provider: Submit your electronic claims to Emdeon with our payor ID of 86304, or to ENS or Availity with our payor ID of IAC01.

Dental providers:  Send paper claims to IHC Health Solutions, PO Box 21456, Eagan, MN 55121-0456. We do not accept electronic dental claims.

For other questions, contact the telephone number on the insured's ID card.